Sellerdeck support and advice
Call 01323 872296

 

Sellerdeck Support, per call, per hour, per month.

We all need a bit of help sometimes. Our friendly Sellerdeck designer Jonathan is at the end of the phone to offer e-commerce support and advice whenever you need it.  He’s been building and managing websites for more than 14 years so if you have a technical hitch, he’ll know how to sort it out.

Graphicz provides e-commerce website support for any version of Sellerdeck, even the earliest ones. Just give Jonathan a call and he’ll talk you through any problems using plain English, with remote access if it’s needed.

Initial advice is FREE. After that, you only pay for Jonathan’s technical support when you use it.

For Sellerdeck support, phone 01323 872296

Here’s some useful information

Sellerdeck have put together some how-to videos which you may find helpful.

Sellerdeck Community and Knowledgebase:
http://community.sellerdeck.com/
Video Tutorials

How to upgrade to the latest version of Sellerdeck

How to setup Feefo with Sellerdeck

How to setup Pagination in Sellerdeck

How to setup Filtering in Sellerdeck (By product colour)

But before you phone…

We’ll need a snapshot of your site as this makes it easier for us to help you, and it saves time. Here’s how to. do it:

  • In Sellerdeck, go to Help>Troubleshooting
  • At the bottom right you’ll see “Create a site snapshot with all shopper personal details removed”
  • Tick the checkbox, then click “Support Snapshot”
  • Save the file and send it to info@graphicz.co.uk using Free Mail Big File

Initial advice is free!

Call me!

 

Sellerdeck accredited developer partner

Actinic accredited developer partner



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01323 872296.
Email:

Website by Graphicz