Set up email in Outlook
Set up email in Thunderbird
Set up email in Google Gmail
Set up most email clients
Whatever the device you will need
Incoming Mail Server and Outgoing Mail Server
Your Incoming Mail Server and Outgoing Mail Server are both mail.[domain], where you replace [domain] with your domain name.
So, for example, if your name is Jane and your domain name is thisismydomain.com and your pssword is password33:
User Name: jane@thisismydomain.com
Password: password33
Incoming Mail Server: mail.thisismydomain.com
Outgoing Mail Server: mail.thisismydomain.com
You may also use
aragats-LON.cloudhosting.uk
as the incoming and the outgoing mail server.
Secure SSL/TLS Settings (Recommended)
Username: jane@thisismydomain.com
Password: password33
Incoming Server: mail.thisismydomain.com
IMAP Port: 993 POP3 Port: 995
Outgoing Server: mail.thisismydomain.com
SMTP Port: 465
IMAP, POP3, and SMTP require authentication.
Select SSL/TLS
Your email passwords
You will have received your password when the email address was created for you.
If you cannot get emails working using the given settings contact Graphicz and I can change your password or otherwise endeavour to help you.
You can check that the mailbox itself is working by directly accessing webmail at www.thisismydomain.com/webmail replacing thisismydomain.com with your actual domain name. You may also use: www.thisismydomain.com:2096
If the email is working here and is not on your device you will need to recheck your settings. Remember the username is the full email address, the password is the one given to you for that email address and the mail server both incoming and outgoing is mail.thisismydomain.com where thisismydomain.com is your actual domain name. Use the port numbers as above and remember that you need to authenticate both incoming and outgoing emails
Our mailboxes can be loaded onto your device or through your mail client either with a POP3 connection or an IMAP connection.
By using an IMAP connection, you can have multiple clients simultaneously connected to the same mailbox. For example, you can have email on your phone, your tablet, and your computer, and when you delete a message from your phone, it will also be deleted on your other devices.
The way your device or mail client is designed may be different than how other programs or devices work, with different names for the same steps.
Your device or program should have detailed information on how to add and set up mailboxes onto the system, but there are general pieces of information you need to complete the process.
When selecting the account type, select IMAP.
Your User Name is your full email address.
Your Password is your mailbox password, which you can find in your eXtend Control Panel.
Your Incoming Mail Server and Outgoing Mail Server are both mail.[domain], where you replace [domain] with your domain name.
So, for example, if your name is Bob and your domain name is thisismydomain.com:
User Name: bob@thisismydomain.com
Password: password23
Incoming Mail Server: mail.thisismydomain.com
You may also use
aragats-LON.cloudhosting.uk
as the incoming and the outgoing mail server.
Outgoing Mail Server: mail.thisismydomain.com
In the Advanced Features for Outgoing Mail Server, there may be some additional settings that need changing. Please make certain that:
You may also use
aragats-LON.cloudhosting.uk
as the incoming and the outgoing mail server.
Our mailboxes can be loaded onto your device or through your mail client either with a POP3 connection or an IMAP connection.
By using a POP3 connection, you will be using one of the most common ways to connect mailboxes to systems, and you will be able to have your email on your phone, your tablet, your alternate web mail system, or your computer.
The way your device or mail client is designed may be different than how other programs or devices work, with different names for the same steps.
Your device or programs should have detailed information on how to add and set up mailboxes onto the system, but there are general pieces of information you need to complete the process.
When selecting the account type, select POP3.
Your User Name is your full email address.
Your Password is your mailbox password, which you can find in your eXtend Control Panel.
Your Incoming Mail Server and Outgoing Mail Server are both mail.[domain], where you replace [domain] with your domain name.
So, for example, if your name is Jane and your domain name is thisismydomain.com:
User Name: jane@thisismydomain.com
Password: password33
Incoming Mail Server: mail.thisismydomain.com
Outgoing Mail Server: mail.thisismydomain.com
For the Outgoing Mail Server, make certain that you have checked that the server requires authentication.
You may also use
aragats-LON.cloudhosting.uk
as the incoming and the outgoing mail server
Notes:
Links open in a new page and are hosted on https://help.krystal.uk/
This guide walks you through setting up an email account in the Microsoft Outlook email client on your Windows PC or laptop. Find out more here.
Discover how to set up mail on an iPhone or iPad with our walkthrough and easy to follow informative guide. Learn with Krystal today.
This article is for Android users on older devices (7/Nougat or older) that are getting Certificate errors in their email apps. Find out more information here.
This guide walks you through setting up an email account in the Microsoft Outlook email on your Apple Mac & configuring a mailbox in your Krystal account.
We help setting up an email account in the BlueMail app on your device. You should have already configured a mailbox within a Krystal cPanel account.
Setting up an email account in the Gmail app on your Android device. You should have already configured a mailbox within a Krystal cPanel account.
This guide walks you through setting up an email account in Mozilla Thunderbird. You should have already configured a mailbox within a Krystal cPanel account.
Learn how to set up email on an Apple Mac using mail. To carry out the instructions in this article you may need the manual settings for your mailbox.
Discover how to configure K-9 mail for Android using IMAP, our guide walks you through setting up email on your Apple iPhone using the Mail app.
Configure a mailbox within a Krystal cPanel account. To carry out the instructions in this article you may need the manual settings for your mailbox. See here.
This article assumes that you have already configured a mailbox within a Krystal cPanel account. You will need the manual settings for your mailbox.
This article is for Android users on older devices (7/Nougat or older) that are getting Certificate errors in their email apps. Find out more information here.
This document will guide you through obtaining all the details you'll need to configure most email clients. We've also included some more detail on IMAP, POP and SMTP for those interested in knowing more!
This article assumes you using email accounts created within your cPanel hosting. We have a guide that walks you through Adding a new cPanel email account.
We support both POP and IMAP email accounts - these are the most common protocols for receiving email. We only support secure connections (SSL/STARTTLS).
There are other guides on setting up specific mail clients above on this page and suggest you check to see whether we have a guide specific to your email client before following this guide.
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07836 551000. 01323 872296.
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